FAQ

Doing this job for as long as I have, you really get some bizarre questions from time to time. These questions are the most asked and answered questions. I thought I’d put it up here to make your life easier! Have a question that is not on here, or you’d just like to chat about something anyways? Please do not hesitate to pop me a mail or to give me a call!

HOW LONG IN ADVANCE DO I NEED TO BOOk?

We take bookings as much as 6 months in advance and have taken bookings at short notice as well. Depending on what still has to be done and if you are very responsive when it comes to email correspondence, I don’t mind taking in a booking at short notice (2.5 – 3 weeks prior to your event). Normally I would suggest booking at least 2-3 months prior to your event. This gives us ample time to organise everything, without leaving you to feel stressed due to time constraints and quick decisions having to be made. If you have a very specific date in mind for your event, the sooner you book, the better. It just means that the changes are better for your date to be available. Ready to book? Get in touch!

DO YOU ONLY DO EVENTS IN CAPE TOWN?

Sadly, yes. At this point in time we only provide our services to Cape Town and surrounds. If you are from out of town and dead set on booking us (and willing to pay transport/ accommodation where applicable) let’s see what we can do!

CAN YOU RESERVE A DATE FOR ME UNTIL I HAVE DECIDE?

Generally your booking fee secures your date. I do, however, understand that sometimes you need to put a few things in place and have a quick chat with those organising the event with you. So for example: If you are organising an event for September, but it is now only the month of May, I can give you 2-3 weeks to decide. If your event is supposed to happen in June, you really only will have a day or two to make a decision.

If someone gets in touch in the meantime and ask about the date you are interested in, I’ll let you know. Depending on how serious they are about making a booking, I will give you a cut-off date by when you have to decide if you would like to move forward and make the booking, otherwise your date will be released.

CAN I TAKE THE ‘PERFECT CELEBRATION’ PACKAGE WITHOUT THE CRAFT CLASS?

Our packages have been put together in such a way to cater for the different needs of our clients. The craft classes can’t be taken out of the package, but I can, however, suggest our ‘Set the Scene’ package. This package includes mainly the same things, except the craft classes – so simply add what you need from our extras list! You can add the ‘Dress Up Kit’ as well as the ‘Games Kit’, giving you all the good stuff that you’re interested in. Need to have a quick look at our packages again? Simply click here.

CAN YOU HELP US WITH FINDING A VENUE IF WE DO THE DECOR OURSELVES?

Something Pretty specializes in decor and craft classes for special events. Because we have taken lots of time to form relationships with certain venues and service providers, we like to reserve this service for our clients. We also do not give out a venue list – that is simply not how we work. We give our clients a select few options of venues according to their specifications and needs, thus making sure they can choose the most suitable option for them.

DO YOU HAVE YOUR OWN VENUE?

Although this would be great, we do not own a venue. We love to offer our clients a variety of choices, meaning we’d rather work at various venues/restaurants. We have some fantastic options for you to choose from once you have booked with us!

CAN I HOST THE EVENT FROM MY HOME?

A while back we have decided to stop working at home venues, since it always proved to be a logistical nightmare. This meant that we could not do our work properly, leaving us feeling that we can’t deliver our services up to the standard that we have set for ourselves. So, unfortunately, this is not something we offer anymore. If there is a very special circumstance you are welcome to get in touch, we’d like to make a plan to assist you if possible

DO I HAVE TO PAY A VENUE FEE IF THE VENUE IS PART OF YOUR RECOMMEND SUPPLIERS YOU WORK AT REGULARLY?

Yes! Not all of the venues we recommend have venue fees, but for those that do have it, you would still need to pay. For that reason we try to mention all the costs involved when recommending a specific venue (except for the food and drinks) so you can know what to expect. Although I have a great relationship with them they are still running a business and have to be fair to all clients alike.

DOES YOUR FEE INCLUDE A FOOD AND DRINKS?

Our fee only includes what is stated on each specific package. We have no idea which venue you will choose or what you and your guests like to eat. This makes it impossible for us to give you an estimation of cost / quote for food / price list. Most venues have a menu on their website you can have a look at. We also try to make your decision as easy as possible when choosing a venue by providing you with as much information as we can. All final menu choices will have to be confirmed directly with the venue, upon which they will confirm the cost.

CAN I BRING IN MY OWN FOOD?

If you’d like a self catering option please be sure to let us know! Kindly note that they do charge venue hire so you can use their space for your event. If you do not want to pay a venue fee you are welcome to use any of the other venue suggestions, but you will be required to order off their menu.

CAKEAGE FEE? WHAT DOES IT EVEN MEAN?

‘Cakeage’ fee is the same concept as corkage fee. Some venues do not allow cake/cupcakes from outside while other do. More often than not charge a set/ per person ‘cakeage’ fee or ‘plate’ fee. This accommodates for the loss they will be making by not serving you and your guests dessert from their selection. Kindly take note that we do not collect or drop off any ordered cakes. This is something that you would need to take care of.

DO YOU BRING YOUR OWN PHOTOGRAPHER AND IS THAT INCLUDED in your services?

Before every event we just take a few quick snaps of the setup with our phones which normally goes on Facebook after your event. But, we always welcome professional photographers with open arms! You can find our recommendations here.

CAN I HIRE SOME OF YOUR ITEMS ON YOUR ‘EXTRAS LIST’ EVEN IF YOU ARE NOT DOING MY EVENT?

Our extras list is exclusively for clients who booked with Something Pretty. This ensures that all items are available, should you wish to make use of any of them.

WHAT IS A REALISTIC BUDGET AND WHO PAYS FOR WHAT?

Although the first part of the question does not come up as often as the rest, I do feel it is one that should be mentioned. Many times it can be difficult to put together a budget for something you do not plan often/ever.

WHAT IS A REALISTIC BUDGET:

You can expect to pay from around R150 per person (from a breakfast menu) to R350+ (lunch/platters/high tea, etc.) depending on the venue that you choose. You can expect to pay the same as you would at any good restaurant.

What is not realistic? Expecting to pay R3500 for 80 guests. As much as I would love to assist, paying R43.75 for a meal and drink per person is simply just not possible.

WHO PAYS FOR WHAT:

The first step would be to determine who is responsible for the costs. If you can’t cover the entire event financially, there are a few ways you can address this.

ASK FAMILY AND FRIENDS OF THE MOM/BRIDE-TO-BE ORGANISING THE EVENT WITH YOU TO CONTRIBUTE:

These events can be incredibly costly, especially if it is a large group of people. Split the costs equally or according to what each can afford.

ASK THE GUESTS TO PAY A PREDETERMINED AMOUNT DIRECTLY INTO YOUR ACCOUNT:

This secures their spot and assists with covering the cost. Please be considerate when choosing this option. You will be spending someone else’s money so let them know what it will be for. Being transparent will let them know where their money is going and leave no surprises for the day. If their money only covers their meal and they will be responsible for their drinks on the day, let them know! This will give them the opportunity to make an informed decision as to what is affordable and doable for them. Transparency will almost always eliminate disappointed guests, so keep this in mind.

ASK THE GUESTS TO PAY FOR THEIR OWN FOOD AND/OR DRINKS AT THE EVENT:

This way they can decide what they want to spend their money on and how much they are willing to spend. If you have a minimum spending fee per person (the venue will clearly state this beforehand) put together a set menu of items that falls within that price range so you know that you’ll be covered. This gives the guest options, but ensures that you won’t be  left you to cover the balance if they have spent less than the minimum amount. The minimum spending fee is usually all inclusive, so remember to add a drink or two when making your calculations and deciding on a menu.

However you can afford to put this event together is completely at your discretion. I have worked with clients who have used all of the above methods. Guests normally understand that these events are costly and usually don’t mind contributing towards their meals and drinks. Please just always remember you need to make it is easy as possible for the guests to attend. Not all of them may be in a position to contribute a large amount of money, especially if they still have to travel and purchase a gift. Take all circumstances into consideration when making your decision so it is comfortable for all.